• Norwood Forum



Details on urgent need through to free cooked meals and lists of shops doing home deliveries:

IMMEDIATE, URGENT SUPPORT by phone or online
Lambeth Vulnerable Help Line
Lambeth Council has now closed its own Vulnerable Help Line and from 1 July 2020 passed this service over to AgeUK Lambeth and their MyCommunity Gateway Service:

The MyCommunity Gateway service, powered by AgeUK Lambeth, can help you with advice and support to connect up with local services that can help you, whatever challenge you are facing. You can ask for help for you or for someone you know. The service is for anyone who is over 18 in Lambeth.

Call Gateway on 0333 360 3700, Monday to Friday, 10am to 5pm or email mycommunity@ageuklambeth.org

If you need urgent help and something goes wrong when you contact AgeUK (or its a weekend), please contact your local Covid-19 Volunteer Group, find their details here: www.norwoodforum.org/community. They will do their best to help you.

REGULAR SUPPORT if money is short
The Norwood and Brixton Foodbank is a resource for more regular food support if money is short. You will need a food voucher and the easiest way to be assessed and receive food vouchers is to contact one of these:

Your doctor – find their details here
Your children’s school – find their details here
Centre 70 – email: enquiries@centre70.org.uk or counselling@centre70.org.uk, phone: 020 8670 0070
You cannot visit any of these in person at the moment.

Once you have a food voucher you will be given details on how to contact the Foodbank who will arrange to deliver food direct to your home
You cannot visit the Foodbank in person at the moment.

West Norwood Community Shop
Vale Street (behind the Lambeth Reuse and Recycling Centre, London SE27 9PA
twitter.com/CommunityShops www.companyshopgroup.co.uk/
The shop is currently open Monday to Friday 9am-3:45pm, excluding weekends and bank holidays.
If you have not shopped there before, it’s basically a normal supermarket but one where you can buy high quality food and household brands at super low prices.

To use the shop, you need to be registered and this process is currently simplified:
1: At the moment there is no online registration, anyone who is entitled to government benefit can apply in person in the shop.
2: No appointment is needed. You can collect the registration form from the shop in person and return the form at any time. You will also need to provide any form of benefit letter with proof of address and income purpose.
3: Any questions, please contact Biniam Tecle: 020 8761 9660.

In response to COVID-19 the Community Shop is also offering temporary membership to staff working in Support Services, Community Services and also those who are Covid19 Responders. As they work with supply partners on stock availability and await government advice, there is no deadline to this membership group, they will keep you informed with key updates regarding memberships. Find out if you qualify here: www.companyshopgroup.co.uk/profile/newapplicationpage

Find out how to volunteer or donate goods here: www.companyshopgroup.co.uk/contact-us

NEIGHBOURHOOD SUPPORT if you are self-isolating or simply worried about going out
Contact your local Covid-19 Volunteer Group who can help you with non-medical support including shopping and collecting prescriptions. Full contact details can be found here: www.norwoodforum.org/community including a list of Covid-19 Volunteer Groups covering the whole of Lambeth.

NEIGHBOURHOOD INFORMATION if you don't need any additional help
Chain Supermarkets

Special shopping hours if you are aged over 70, vulnerable or a key worker can be found here: www.norwoodforum.org/shop-local

Shop Local
Lists here www.norwoodforum.org/shop-local of local shops providing collections and home deliveries.

Cargo Bike - Funding has now come to an end so the Cargo Bike is no more.
Information here www.norwoodforum.org/shop-local on free deliveries to these local postcodes: SE27, SE24, SE21, SW12.

If you would welcome a meal delivery and/or if you receive a food parcel - and would like help turning it into meals

Vital Meals
Local caterer Ayesha who runs The Plattery is offering completely free help in the following ways:
1- the Vital Meals Service where Ayesha will cook and deliver free meals to anyone in need. She delivers 6 per person so the recipient has food to freeze and last: www.vitalmeals.org/home
2- the Diversion Service Ayesha will arrange to collect your food parcet, cook it and return the meals to you: www.vitalmeals.org/about 

The steps for the Diversion Service are:
1. We will collect the food parcel from the person at a pre agreed time (they can leave it outside their door so there is no contact)
2. The food parcel will be brought to Ayesha at her central Battersea kitchen 
3. Ayesha will make meals using the ingredients you have in your food parcel, as well as ingredients from her stock
4. The meals get delivered back to you in the same containers and format as the Vital Meals (freezable & portioned out)

Both the services are free and all you have to do is email Ayesha on hello@vitalmeals.org or follow the links above. 

If you receive a food parcel - and don't need it:
Please email norwoodfoodbank@btinternet.com and a delivery driver from the Lambeth Foodbank Network will come by to collect it.