FOOD – SUPPORT, ADVICE and INFORMATION
Anyone identified by the NHS as being extremely vulnerable should have been told where they can access support, through a website and telephone number. If you think you fall into this category but have not been contacted, you should get in touch with your doctor or hospital specialist. If you have received a letter, register here: www.gov.uk/coronavirus-extremely-vulnerable
Scroll further down for information on the West Norwood Community Shop and Lambeth Food Parcels - plus FREE help with turning their contents into meals and what to do with a food parcel you don't need.
Details on urgent need through to lists of shops doing home deliveries:
IMMEDIATE, URGENT SUPPORT by phone or online
Lambeth Vulnerable Help Line
Lambeth Council has now closed its own Vulnerable Help Line and from 1 July 2020 passed this service over to AgeUK Lambeth and their MyCommunity Gateway Service:
The MyCommunity Gateway service, powered by AgeUK Lambeth, can help you with advice and support to connect up with local services that can help you, whatever challenge you are facing. You can ask for help for you or for someone you know. The service is for anyone who is over 18 in Lambeth.
Call Gateway on 0333 360 3700, Monday to Friday, 9am to 5pm or email firstname.lastname@example.org
If you need urgent help and something goes wrong when you contact AgeUK (or its a weekend), please contact your local Covid-19 Volunteer Group, find their details here: www.norwoodforum.org/community. They will do their best to help you.
REGULAR SUPPORT if money is short
The Norwood and Brixton Foodbank is a resource for more regular food support if money is short. You will need a food voucher and the easiest way to be assessed and receive food vouchers is to contact one of these:
Your doctor – find their details here
Your children’s school – find their details here
Centre 70 – email: email@example.com or firstname.lastname@example.org, phone: 020 8670 0070
You cannot visit any of these in person at the moment.
Once you have a food voucher you will be given details on how to contact the Foodbank who will arrange to deliver food direct to your home
You cannot visit the Foodbank in person at the moment.
West Norwood Community Shop
Vale Street (behind the just reopened Lambeth Reuse and Recycling Centre, London SE27 9PA
The shop is currently open Monday to Friday 9am-3:45pm, excluding weekends and bank holidays.
If you have not shopped there before, it’s basically a normal supermarket but one where you can buy high quality food and household brands at super low prices.
To use the shop, you need to be registered and this process is currently simplified:
1: At the moment there is no online registration, anyone who is entitled to government benefit can apply in person in the shop.
2: No appointment is needed. You can collect the registration form from the shop in person and return the form at any time. You will also need to provide any form of benefit letter with proof of address and income purpose.
3: Any questions, please contact Biniam Tecle: 020 8761 9660.
In response to COVID-19 the Community Shop is also offering temporary membership to staff working in Support Services, Community Services and also those who are Covid19 Responders. As they work with supply partners on stock availability and await government advice, there is no deadline to this membership group, they will keep you informed with key updates regarding memberships. Find out if you qualify here: www.companyshopgroup.co.uk/profile/newapplicationpage
Find out how to volunteer or donate goods here: www.companyshopgroup.co.uk/contact-us
NEIGHBOURHOOD SUPPORT if you are self-isolating or simply worried about going out
Contact your local Covid-19 Volunteer Group who can help you with non-medical support including shopping and collecting prescriptions. Full contact details can be found here: www.norwoodforum.org/community including a list of Covid-19 Volunteer Groups covering the whole of Lambeth.
NEIGHBOURHOOD INFORMATION if you don't need any additional help
Sainsbury’s supermarket are giving priority deliveries to people registered as vulnerable/over 70. You need to register by completing this online form here www.gov.uk/coronavirus-extremely-vulnerable, after which you will be contacted direct by Sainsburys with details on how to proceed.
Special shopping hours if you are aged over 70, vulnerable or a key worker can be found here: www.norwoodforum.org/shop-local
Lists here www.norwoodforum.org/shop-local of local shops providing collections and home deliveries.
Cargo Bike - Funding has now come to an end so the Cargo Bike is no more.
Information here www.norwoodforum.org/shop-local on free deliveries to these local postcodes: SE27, SE24, SE21, SW12.
Lambeth Council Food Parcels
If you receive a food parcel - and would like help turning it into meals:
Local caterer Ayesha who runs The Plattery is offering completely free help in the following ways:
1- the Vital Meals Service where Ayesha will cook and deliver free meals to anyone in need. She delivers 6 per person so the recipient has food to freeze and last.
2- the Diversion Service Ayesha will arrange to collect your food parcet, cook it and return the meals to you.